Frequently Asked Questions

No, these are two different devices — and we rent both.

Mobility scooter (Classic, Classic+, Maxi): a handlebar like a small scooter, steered sitting down. The handlebar folds and the seat and basket detach, so it fits in a normal car boot.

Electric wheelchair (Electric Wheelchair): joystick on the right or the left, push handles at the back, and a remote control for your companion if you want one. Around 11 kg without the battery, and it folds.

Which one suits whom? If you want to steer yourself and sit comfortably, take the scooter. If you would rather sit in a chair, be pushed, or lift as little weight as possible, take the Electric Wheelchair. Compare the devices →

Yes. Our Electric Wheelchair is a folding electric wheelchair with a full carbon frame: around 11 kg without the battery, carrying up to 120 kg. You can drive it yourself with the joystick, have a companion push it, or steer it by remote control.

We deliver it in Vienna and Salzburg, just like the scooters. All the details are on the wheelchair rental page.

Yes. The push handles at the back are standard equipment. A lever on the rear wheel switches the drive to manual, the wheels then run free and a companion pushes the chair like an ordinary wheelchair. If you would rather walk beside it, add the Bluetooth remote — it is optional and ordered with the chair.

Yes. Folded it measures 63 × 26 × 70 cm and weighs around 11 kg without the battery, so one person can lift it. The battery is removable and lasts up to 24 km according to the manufacturer.

Driving: switch the chair on and use the joystick on the armrest. Being pushed: flip the lever on the rear wheel and the wheels run free — the manufacturer says it takes five seconds, no tools needed. Remote: switch it on and it connects by itself; after 30 seconds without input it switches off and reconnects the next time you turn it on. Video guides show each step.

Pull the lever back for manual  ·  push it forward for electric

Two ways. On the battery: press the orange button, pull the battery up and out, open the waterproof cover and plug in the charger. On the chair: take off the cover under the joystick and charge there — the indicator turns green when the battery is full. A full charge takes 5 to 6 hours and the charger comes with the rental.

Yes. A red button on the side releases the armrest and it swings upwards — that makes transfers from a bed or a chair easier. Lowering it locks the armrest automatically.

Anti-tip wheels at the back stop the chair tipping backwards. The brake is electromagnetic and holds automatically as soon as the joystick is released. There is also an LED safety light.

The battery is tested to UN 38.3. The manufacturer says batteries below 12 Ah are usually unproblematic, and ours is exactly 12 Ah — so please check with your airline beforehand. We hand you the battery documents with the chair.

Yes. The joystick can be mounted on the left or the right armrest. Just tell us which side you need when you send your request and we set the chair up that way before delivery.

No. You need no prescription and no proof to rent the chair. We do not settle with health insurers; you receive an invoice from us.

Please let us know as early as possible - the sooner you book, the better we can ensure availability. For urgent requests, contact us via WhatsApp or phone.

You can book in three ways:
1. WhatsApp (fastest): +43 664 755 33 838
2. Phone: +43 664 755 33 838
3. Email: info@mobile4ever.at

We'll send you a personalized quote within 24 hours. Start your booking →

We need:
- Your rental dates (start & end)
- Location (city/region in Austria)
- Hotel name or delivery address
- Approximate driver weight (helps us recommend the right model)
- WhatsApp number (for delivery coordination & instruction videos)

We deliver anywhere in Austria – hotels, private addresses, airports, train stations, and more. See all locations →

Standard delivery time is around 10:30 AM on your first rental day (Monday-Friday). We'll coordinate the exact delivery time with you via WhatsApp on the day before or morning of delivery. Weekend delivery is available upon request. Just tell us when it suits you — we plan the tour around that as far as we can.

Yes, please! Inform your hotel reception that a mobility scooter from Mobile4Ever will be delivered and picked up. This ensures smooth coordination and that the scooter can be stored securely when not in use.

There are four devices to choose from:

Classic: Up to 120 kg, 15 km range (2x 12V 12AH battery)
Classic+: Up to 135 kg, 20 km range (2x 12V 20AH battery) – same motor, only the battery is bigger
Electric Wheelchair: Up to 120 kg, around 11 kg, drive it yourself, be pushed, or use the remote
Maxi: Above 135 kg up to 195 kg, on request only

Compare models in detail →  ·  See the wheelchair →

Both models have a maximum speed of 10 km/h. This is a comfortable, safe speed for navigating city streets, sidewalks, and tourist areas.

Classic: approx. 15 km
Classic+: approx. 20 km
Electric Wheelchair: up to 24 km according to the manufacturer
Maxi: up to 50 km

That is enough for a full day of sightseeing anywhere in Austria. The display shows the remaining charge. We recommend always carrying the charger with you - it is compact and can be used at any café or restaurant. On the Electric Wheelchair the battery is removable and charges in your hotel room as well.

Real range depends on weight, slopes, surface and temperature. In winter it is lower.

Classic and Classic+: Yes. The handlebar folds down and the seat and basket detach, so they fit in most car boots — ideal for a taxi or a rental car.

Electric Wheelchair: Yes. The chair folds in one movement and weighs around 11 kg without the battery — one person can lift it into a car.

Maxi: No. The Maxi does not fold and needs a large boot or a van.

The Maxi is our heavy duty model: it carries up to 195 kg, has an 800 W motor, a four wheel platform and measures 137 × 64 × 130 cm. It is noticeably larger than Classic and Classic+.

The Maxi is available on request only. Send us your dates and the weight, we check availability and come back with price and delivery time.

Not at all! Our scooters are very easy to operate - you can learn in just 2 minutes. Simple throttle control, hand brakes, and clear battery indicator. We send WhatsApp video tutorials for reference.

Yes, across Austria! Our scooters are allowed on accessible public transport including elevators, accessible trams, buses, and the metro. This gives you maximum flexibility for exploring.

Vienna: Wiener Linien Accessibility | Vienna City Map

Salzburg: Salzburg Barrier-Free Guide

Very simple! Just plug the included charger into any standard wall outlet (like charging a phone). Charge overnight at your hotel. We'll send you a video tutorial via WhatsApp showing exactly how to do this.

We provide WhatsApp support during business hours throughout your rental period. Whether it's a technical question, usage tip, or problem - we're always just a message away!

Our mobility scooter is classified as a walking aid (Gehhilfe), so you can use it anywhere pedestrians are allowed – on sidewalks, in pedestrian zones, and inside buildings, tourist attractions, and shops.

Underground, tram and bus: Wiener Linien have confirmed to us in writing that Classic and Classic+ meet the criteria of their conditions of carriage. You need no permit and no sticker. Details under Locations →

Taxi: fold the handlebar, take off seat and basket, and the scooter fits in a normal car boot. The Electric Wheelchair wheelchair simply folds sideways.

Train and plane: please check with ÖBB or your airline beforehand which devices and battery sizes they allow. We hand you the battery documents with the chair.

The scooter counts as a walking aid: it belongs on the pavement, in pedestrian zones and inside museums or restaurants — never at the roadside or in car parking areas. All the details on parking →

Yes! We offer both daily rentals and long-term rentals. Whether you need the scooter for a few days or several weeks - just contact us and we'll create a personalized quote for your desired rental period.

Payment is made in cash (EUR) upon delivery. No advance payment required - you pay when you receive the scooter.

We provide personalized quotes based on your specific needs (location, rental duration, model). Contact us via WhatsApp, phone, or email with your details and we'll send you a complete quote within 24 hours! The price includes delivery and collection, video guides, the charger and WhatsApp support during business hours. There are no hidden costs.